Ford Service Center

Welcome to Our Service Department

At Ted Russell Ford Lincoln, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

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Your privacy is important to us.

Our Dealership takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.

Maintenance is Inevitable - Trust the Ford Service Center

When you drive away from your car dealership, we want you to have a smile on your face knowing that you are in a Ford a vehicle of your dreams. However, we do not want our relationship to stop there, which is why we strive to be your only stop. Ted Russell Ford is more than a car dealership we are also a one-stop shop for all of your finance and Ford service needs. While we certainly don't want to see you in our Ford service center often,  when the necessary vehicle servicing is needed, we would love to be your first choice.

Our trained and certified technicians know each Ford model inside out, and whether you are looking for routine procedures like an oil change and tire rotation, or a more in-depth service like new brake pads or collision repair, we'd love to help you out. We'll take care of you from start to finish--from a loaner vehicle to a fully equipped customer lounge.

Need a Car? We'll Provide you with a Loaner

At the Ford service center, we understand that your time is valuable and we never want to waste it. Which is why we offer many conveniences that make getting your Ford serviced a little less frustrating.

We understand how inconvenient car repairs can be. Unfortunately, life can't wait while you get your car fixed. Which is when you leave your Ford with us, you have the option to rent a car from us so that you can continue with your daily commute and responsibilities. And if the repair situation deepens, you already have a vehicle for as long as you need until we can get your car back up and running.

Volvo Repair Near Me - Enjoy our State-of-the-Art Customer Lounge

Here at the Ford service center, we understand that no one likes to sit in an uncomfortable waiting room while their car is worked on, which is why our goal is to make it as comfortable as possible while you wait for your vehicle.

If you need to get some work done (or check social media), sign into our fast, free wifi. It's a secure network, and it will help you stay productive while we change your car's oil. If you have the kids with you, our children's play area will keep them busy until it's time to leave.

Even if you just want to relax for a bit, we think you'll enjoy the customer lounge. It's fully equipped with couches, armchairs, and TVs, and since you're probably wondering--yes, there's coffee.

Check our Website -Ford Service Coupons

Hate the price of basic service needs such as an oil change or tire rotation, if so then you need to check out our Ford service center page--we often post  Ford service coupons that could save you a significant amount of money. From wiper blade installation to a new battery, we try to give our customers a variety of Ford service coupons to save them a little extra cash. Never miss another deal when it comes to Ford service coupons, be sure to check our Ford service department page online and if you do not see what you are looking for be sure to check back in a few days, we are continually changing them.

What are the most common Ford Problems?

As with all cars, you may have to invest in repairs down the road--here are a few of the more common issues with older Volvo models. If you start to notice some of these symptoms, don't worry! We can help you get back on the road in no time at all.

1.Ignition Coil Failure Due To Spark Plug Gap

If the check engine light comes on, there's a good chance that an excessive spark plug gap has caused an ignition coil failure. This might also lead to sputtering or misfiring of the engine.

This problem is fixed by replacing the faulty ignition coils or, the spark plugs.

2.Spark Plug Ejection From Cylinder Head

For the V8 F-150, the spark plug sometimes gets ejected from the cylinder head. When this happens, the spark plug hole threads can be damaged. Ford has released an official statement for this issue, and if your vehicle is still under warranty, it is recommended to get the problem taken care of sooner rather than later.

3. Rough Engine Idling

Rough engine idling is commonly caused by an EGR (exhaust gas recirculation) sensor malfunction which results in the EGR valve not closing properly. Even though the Ford F-150 for sale is considered a full sized pickup it should be still ideal smoothly

4.Brake Pad And Rotor Wear

A more common issue found on most cars and trucks is prolonged brake pad and rotor wear. If you hear loud squeaking or feel a grinding sensation while braking, then you probably need at least a brake pad replacement. Make sure the rotors are checked with every pad change.

All cars have issues as they age, and Ford cars, trucks and SUVs are no different. We can make your life easier by providing top-notch service though, and we'd love to help you diagnose and repair your car problems.

Ford  Repair Near Me

Car repair shops are all over the Knoxville area, so why should you rely on us? In short, we know your Ford better than anyone. We spend all day, every day with these vehicles, and many of our technicians and parts specialists are trained and certified at Ford Factories.

Lastly, our service team members have almost a century of combined experience--we've seen virtually everything there is to see in a Ford. You can rest easy knowing that your car, truck or SUV is in safe and reliable hands.

Give the Ford Service Center a Call

Do you have any questions about your vehicle, or are you worried that your engine is acting up? Let us help you get back on the road. Use our web form to set up a convenient service time, and if you need to leave your vehicle with us for an extended period, feel free to take a loaner with you.


Ted Russell Kingston Pike

  • Sales:(865) 444-8486

Ted Russell Parkside Drive

  • Sales:(865) 444-8807

Service Hours

  • Monday 7:00AM - 6:00PM
  • Tuesday 7:00AM - 6:00PM
  • Wednesday 7:00AM - 6:00PM
  • Thursday 7:00AM - 6:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed

Two locations to serve you:

Kingston Pike

Sales: (865) 444-8486 8551 Kingston Pike, Knoxville, TN 37919

Parkside Drive

Sales: (865) 444-8807 9925 Parkside Dr, Knoxville, TN 37922