What You Should do if you have a Collision
Your Rights:
- You have the right to choose the collision center that repairs your vehicle. The insurance company can’t force you to go to a collision center of their choosing.
- You have the right to choose the type of parts that are used in the repair process.
- You don’t have to release your vehicle to the collision center to begin the repair process before you’re ready.
Make sure to review the completed estimate before the repairs begin. It will list the work to be done and the parts that will be used in the repair.
Already got the check from your wreck? Get a free estimate from Ted Russell Ford!
Give us a call or submit your information below to schedule a free no-obligation estimate! It may cost less than you think to get your vehicle back in shape!
Knoxville's Comprehensive Collision Center
If your vehicle has sustained collision damage you have many choices on where to take it, but your best choice is Ted Russell Ford’s Collision Center. That’s a bold statement but it’s backed up by our track record of total customer satisfaction and by countless online reviews from the folks we’ve helped. Regardless of whether it’s a small ding or substantial body damage there is no facility better staffed or equipped than Ted Russell Ford. Our team of collision experts have years of experience in body repair, glass replacement, detailing, and painting. While we take particular pride in our Ford expertise, we are also qualified and certified to work on most other vehicle makes. We’ll happily give you a FREE estimate at a very competitive price with absolutely no pressure. Ted Russell Ford is an I-CAR Gold Class Certified Collision Center, and we are also certified in Aluminum repairs by Ford. The members of Ted Russell Ford’s Collision Center have all undergone intensive training and possess certifications from many different auto manufacturers. Then, using their collective experience, they will return your vehicle to you in a condition that will make you have a hard time believing it was ever damaged.
Care That Goes Beyond Your Car
Just because your vehicle is incapacitated does not mean that you should be inconvenienced. To keep you on the go while we work on your vehicle we can provide you with a vehicle from our rental office, located right here at our facility. We also understand all too well how complicated it can be dealing with insurance companies so we’re happy to coordinate with them. We have worked extensively with most major insurance providers so we know what is required to make the entire process quick and hassle-free for you.
You may be surprised to learn how our service goes way beyond just repairing or restoring your vehicle but it’s the way we’ve always done things. We believe that if your vehicle has been involved in a collision you have enough on your mind without worrying about transportation. So if you live in Karns, Alcoa, Lenoir City or anywhere in the Knoxville area and have a vehicle that requires bodywork, call or visit us today for a FREE estimate.
We promise that you and your vehicle will receive the very best care and service.