Up to $10,000 OFF MSRP on
2024 Ford F-150s
& 2024 Ford Expeditions!

Ford Pro™ Service

Maintenance with Your Business in Mind

When your fleet isn’t running, neither is your business. At Ted Russell Ford Parkside Drive service center, software alerts, and mobile technicians are exclusive to commercial customers like you. That means it’s faster and easier to service your fleet — no matter the make or size of your vehicles.

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Mobile Service

Ford Pro Mobile Service Comes to You

Why tie up drivers bringing vehicles to the shop? We can perform maintenance on Ford and non-Ford vehicles wherever, whenever — even after hours.

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Service Bay

Get Special Treatment With Service Elite

Our bays are made specifically for big vehicles with custom upfits, and our specialized technicians are trained for your fleet’s needs.

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Get the Most for Your Money

Transparent Service Costs

Ford ProTM Maintenance gives you clear, consistent national pricing for routine services including oil changes, wiper blade replacements and more. Available at Ford, Lincoln and Quick Lane locations.⁠

Impressive Parts Pricing

With National Fleet Parts Pricing (NFPP), fleets of 50 vehicles or more may be eligible to receive competitive bulk pricing on Ford and Motorcraft® parts from participating Ford and Lincoln dealers. Find out if your fleet qualifies.

Consolidated Billing

Reduce paperwork — and stress with Ford ProTM Fleet Care. Even if you service multiple vehicles, you’ll only have to make a single payment.

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Get Rewarded for Purchases Join the Ford Pro™ Fleet Network and get special benefits. Earn up to 8% back on your Ford, Motorcraft® and Omnicraft® parts purchases. It’s free, so sign up now to start earning rewards.

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Stay Connected and Get More Uptime

Combine digital tools and human support into a connected service platform. By activating the embedded modem in your vehicles, Ford Pro™ can easily access the technician’s repair flow, view 60 days of diagnostic codes and troubleshoot at any point in the service process. That means servicing your fleet is efficient, so you can get your vehicles back on the road.



Ford Pro employee converses with customer at desk

Get Connected Support With Ford Pro™ Fleet Management Software, fleet managers get complete views of service through digital fleet records along with service and inspection histories.

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Put Fleet Managers in Control Ford Pro™ Telematics⁠2 automatically notifies fleet managers about service before the driver has to. Plus, it lets them schedule appointments right in the app.

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Cover Your Assets Ford Pro™ Protect Extended Service Plans are designed for commercial fleets. There are multiple options, so you can plan for unexpected expenses and have peace of mind when it comes to service contracts, maintenance, 24-hour roadside assistance and more. Coverage is 100% transferable and is available on all qualified makes and models.

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Phone Numbers:Service Hours:
  • Mon - Fri7:00 AM - 6:00 PM
  • Sat7:00 AM - 5:00 PM
  • SunClosed


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Get Directions

Two locations to service you!

8551 Kingston Pike, Knoxville, TN, 37919
9925 Parkside Dr, Knoxville, TN 37922

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8551 Kingston Pike, Knoxville, TN, 37919

Contact Us

Main: 865-252-7760 Sales: 865-252-7760 Service: 865-252-7761 Parts: 865-252-7758 Parkside Drive Sales: 865-444-6485 Parkside Drive Service: 865-444-6478 Parkside Drive Parts: 865-338-5209

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Ted Russell Ford 35.921022, -084.065870.